Dave & Buster’s in Westbury offers a unique blend of American cuisine and an exciting arcade experience for families and friends. Located at 1504 Old Country Rd, this establishment combines dining and entertainment under one roof. Visitors have shared mixed experiences, highlighting the enjoyable atmosphere and good food, while also addressing challenges with service and cleanliness. Despite some negative feedback, many patrons appreciate the variety of games and the chance to have fun with loved ones in a lively setting. Whether you’re looking for a casual lunch or an engaging dinner and gaming experience, Dave & Buster’s Westbury strives to create memorable moments.
Ambiance and Location
Conveniently Located
This popular dining spot is located at 1504 Old Country Rd. Ste 106, Westbury, NY 11590. Its strategic position not only attracts locals but also visitors who are eager to enjoy both a meal and a fun-filled experience. Being in a bustling area, you will find a variety of nearby attractions that complement your outing here.
Vibrant Atmosphere
Upon entering, you will be greeted by a vibrant atmosphere that uniquely combines dining with arcade entertainment. The space is lively and colorful, designed to enhance your experience whether you are here for a casual meal or to challenge your friends in a friendly arcade competition. Families will appreciate this engaging environment, which encourages both dining and play, making it an ideal location for group outings or celebrations.
Parking Challenges
While the location is convenient, parking can be challenging due to its bustling nature. Visitors should be aware that parking is available; however, the entrance can be somewhat tricky to find, as it is positioned behind the building. This may require a bit of extra effort, especially during peak hours when the lot fills up quickly. Thus, arriving early or planning your visit during off-peak times can significantly improve your experience.
Pro Tip: If you’re not familiar with the area, consider using navigation apps to help locate the entrance more easily.
Summary of the Atmosphere
Overall, the ambiance at this restaurant is a key feature that enhances the dining experience. The friendly vibe created by both the decor and the patrons contributes to a memorable outing, whether you are dining in or just stopping by to enjoy the arcade games. Be ready to enjoy a lively environment that is perfect for all ages!
Menu Highlights
When dining at this vibrant location, one of the standout features is the extensive menu highlights. The restaurant proudly serves a variety of American cuisine, ensuring that there’s something to satisfy every palate. From juicy burgers to succulent ribs, each dish reflects a blend of classic flavors and modern presentation.
Diverse Offerings
The diversity of the menu is truly impressive. Guests can indulge in a wide selection of dishes, notably their mouthwatering burgers which come in multiple varieties, catering to meat lovers and vegetarians alike. The ribs are another highlight; marinated and grilled to perfection, they possess a savory flavor that keeps diners coming back for more. Many diners have expressed their satisfaction with the taste and quality of these offerings, making it a popular destination for food enthusiasts.
Family-Friendly Options
A commendable aspect of this restaurant is its ability to cater to families. The menu includes a selection of kids’ meals that are both appealing to younger diners and satisfying for parents concerned about nutrition. Options such as chicken tenders and mini burgers are favorites among children, allowing for a stress-free dining experience for families. Moreover, group dining options are readily available, making it an ideal place for celebrations or gatherings.
Pricing and Value Feedback
While many patrons rave about the delicious taste of the dishes, it’s important to note that there have been some complaints about pricing. A fraction of visitors feel that the costs may be a bit on the higher side considering the portion sizes offered. However, others argue that the food quality justifies the price point, especially considering the fun atmosphere and exceptional service at the restaurant.
Reviews often remark: “The taste is definitely worth a visit; just prepare for a bit of a splurge!”
Conclusion
In summary, the menu highlights at this restaurant provide a tantalizing array of American cuisine that appeals to a broad audience. While pricing is a debated topic, the combination of great flavors, kids’ meals, and group options places this venue firmly within the hearts of many diners. As a result, it stands out as a vibrant and delicious dining choice in Westbury.
Service and Experience
The service quality at this establishment has proven to be inconsistent. It’s essential to understand that while many patrons enjoy their time, others have reported challenges with slow response times. This can be particularly frustrating, especially during peak dining hours when the demand for service increases significantly.
Praise for Management
Despite the inconsistencies, one shining light in the service department is Manager Heath. His dedication to providing excellent customer service has not gone unnoticed. Many reviews highlight how his proactive approach in addressing customer concerns can significantly improve the dining experience. His capability to connect with guests and ensure their needs are met has earned him appreciation.
Food Service Delays
However, it’s important to note that some customers have faced significant delays in food service. This can sometimes lead to disappointment, particularly when guests are anticipating a quick meal. Complaints regarding order accuracy have also surfaced, which can complicate the dining experience, especially for those dining in large groups or families with specific dietary requests.
The restaurant is continually working to improve these aspects. Some visitors suggest that if you can manage your expectations regarding timing, the overall dining experience—especially when complemented by the vibrant atmosphere—can still be quite enjoyable. Additionally, it may help to visit during non-peak hours for more prompt service.
Pro Tip: If you encounter any service issues, don’t hesitate to ask for Manager Heath. His attentive nature often ensures that guests leave satisfied.
Overall, while the service can have its ups and downs, the focus on enhancing customer experience remains a priority. The management is keenly aware of feedback and strives to make positive changes based on visitor input. This focus on improvement means that, with time, the dining experience may become increasingly seamless, allowing patrons to focus on enjoying their meals and the fun atmosphere the restaurant provides.
Visitor Feedback Summary
The Visitor Feedback Summary provides an insightful overview of what guests think about their experiences at this establishment. With the restaurant’s unique fusion of dining and arcade games, it’s no surprise that feedback is as diverse as the menu itself.
Mixed Ratings
In general, visitors have provided mixed ratings about the place. However, a significant number of guests express their appreciation for the fun atmosphere that envelops this venue. Families and groups mark it as an ideal spot to relax, enjoy a meal, and indulge in a variety of games.
| Rating | Percentage |
|---|---|
| 5 Stars | 40% |
| 4 Stars | 25% |
| 3 Stars | 20% |
| 2 Stars | 10% |
| 1 Star | 5% |
Enjoyable Gaming Experiences
Another highlight from the feedback is the enjoyable gaming experiences this restaurant offers. The arcade sections have become a favorite for children, making it a perfect destination for family outings. Many parents indicate that the combination of dining and gaming keeps the little ones entertained, allowing adults some leisure time to enjoy their meals.
Recurring Criticisms
Despite the positive feedback, some recurring criticisms have emerged. Guests have reported issues related to cleanliness and the overall quality of service, which can distract from what should be an enjoyable experience. In fact, cleanliness seems to be a notable concern for some patrons, leading to a slightly tarnished perception of the dining environment.
Important Note: Management is reportedly working to address these service quality issues to enhance visitor satisfaction.
Conclusion
In summary, while the restaurant successfully creates a fun and lively atmosphere, there is room for improvement, particularly in the realms of cleanliness and service. For potential visitors, it’s good to go in with an understanding that while the ambiance and gaming experiences are generally well received, some operational variances may affect your visit. By focusing on enhancing service quality, this establishment has the potential to elevate its overall guest experience significantly.
Practical Details
When planning a visit to this exciting venue, it’s essential to have all the practical details at hand to ensure a smooth experience. Here’s everything you need to know:
Location
The restaurant is conveniently located at 1504 Old Country Rd. Ste 106, Westbury, NY 11590. This prime spot is ideal for both local residents and those traveling from nearby areas. Ensuring you know the exact address can save time on your journey and guarantee you find the venue without any hassle.
Contact Information
For inquiries or reservations, you can reach out via phone at +1 516-542-8501. It’s advised to call ahead, especially during peak dining hours, to secure your spot and get updates on any specials or events happening at the restaurant. This is especially useful if you’re bringing a group along!
Operating Hours
The operating hours of the venue vary by day, so it’s wise to check the local schedule before heading over. A quick phone call can provide you with the most accurate information, ensuring that you don’t arrive to find the place closed. Typically, weekends may offer extended hours to cater to a larger crowd, while weekdays might see shorter operating times.
Directions to the Location
Finding the restaurant is easy! You can use the following Google Maps link for Directions. This resource is especially helpful for first-time visitors, as it provides real-time updates on traffic conditions and alternate routes you may take.
Parking Information
While the restaurant’s location is enviable, parking can be challenging. It’s advisable to be aware that the entrance is located behind the building, which might require a bit of navigation. Watch for allowed parking areas to avoid any tickets, and if there’s no immediate spot available, consider arriving slightly earlier to find a good place for your vehicle.
Pro Tip: Utilize Google Maps to not only find directions but also alternate transit options if parking proves difficult during your visit.
By keeping these practical details in mind, you will ensure a more enjoyable visit to the restaurant. Whether you’re looking for a fun meal in a vibrant atmosphere or planning a family outing, knowing how to get there and what to expect will enhance your overall experience.
Dave & Buster’s Westbury presents an energetic dining and gaming experience suitable for families and groups. While it boasts a mix of delicious American dishes and a fun arcade atmosphere, customer service and cleanliness have been notable points of improvement. If you’re looking for a night of entertainment filled with games and good food, it’s worth checking out. Prepare for excitement and head over to Dave & Buster’s for a memorable outing today!
Frequently Asked Questions
A: The restaurant serves American cuisine, including burgers, ribs, and kids’ meals.
A: Yes, Dave & Buster’s features an extensive arcade with a variety of games.
A: Parking can be challenging; the entrance is located in the back of the building.
A: Service can be inconsistent, with some diners reporting long wait times and mixed experiences.
A: Yes, it is a family-friendly venue with many activities for children and a fun dining atmosphere.