Restaurant Overview for On The Border Mexican Grill & Cantina in Hicksville, New York
Nestled in the bustling Broadway Mall, On The Border Mexican Grill & Cantina is a popular dining destination for those craving a hearty Tex-Mex meal in Hicksville. With its vibrant atmosphere and diverse menu offering Mexican and Southwestern dishes, it has garnered attention from locals and visitors alike. While the restaurant enjoys a rating of 3.5 out of 5, feedback reveals a mix of enjoyable dining experiences alongside some service inconsistencies. Patrons often celebrate the quality flavors of dishes like fajitas and tacos, making it a good choice for a casual meal or a lively night out.
Ambiance and Location
Convenient Location
This restaurant is conveniently located at 200 Broadway Mall, Hicksville, NY 11801-2709, making it an ideal destination for both locals and those visiting the area. The strategic positioning within the mall adds to its accessibility, allowing patrons to enjoy a meal after shopping or running errands. Being nestled among other shops creates a vibrant neighborhood feel, truly enhancing the overall dining experience.
Lively Atmosphere
The ambiance at this restaurant is characterized by a lively atmosphere, perfect for casual dining or gathering with friends and family. The interior is adorned with colorful decorations that evoke a warm and inviting ambiance. Whether you’re celebrating a special occasion or just out for a casual meal, the buzz of lively conversations and laughter fills the air, making each visit feel festive and enjoyable. Additionally, the well-designed layout ensures that diners can connect while still having their space for privacy.
Ample Parking Availability
One key advantage of visiting this establishment is the ample parking available in the Broadway Mall vicinity. Guests can enjoy the convenience of plentiful parking spaces, making it easy to visit without the stress often associated with finding a spot in busy areas. This accessibility encourages repeat visits, especially for those who value hassle-free dining experiences.
Pro Tip: Arriving during off-peak hours can enhance your experience, allowing you to relish a quieter meal while soaking in the lively atmosphere.
In summary, the location, lively atmosphere, and convenient parking opportunities make this restaurant a top choice for diners in Hicksville. It effectively combines comfort and accessibility, ensuring a pleasant outing each time you visit.
Menu Highlights
When it comes to menu highlights, this restaurant truly stands out with its diverse and tantalizing offerings. The hallmark of any great dining experience often lies in its menu, and this restaurant has crafted a selection that appeals to a variety of tastes and preferences. Here, we’ll explore some of the signature items that you wouldn’t want to miss.
Flagship Dishes
Among the most popular dishes, you’ll find the sizzling fajitas, known for their vibrant presentation and flavorful experience. Served on a hot skillet, they arrive steaming, creating an enticing aroma that fills the air. Diners often rave about the generous portions and variety of toppings available, including guacamole, sour cream, and fresh salsa, allowing for customization based on individual preferences.
Another highly recommended dish is the firecracker jalapeños. These are not your ordinary jalapeños; they are stuffed, fried, and packed with flavor, making them a perfect appetizer to kick off your meal. Their spicy yet satisfying crunch has earned them a place as a favorite starter among regulars and newcomers alike.
Don’t overlook the California burritos, a must-try for those who crave a hearty meal. These burritos come loaded with a delicious mix of ingredients, including seasoned beef, beans, rice, and cheese, all wrapped in a warm tortilla. The combination of textures and flavors makes each bite a delight. Plus, they’re served with a side of salsa that complements the dish beautifully.
Vegetarian Options
For guests seeking vegetarian options, the restaurant does not disappoint. The menu boasts a variety of dishes crafted to satisfy those who prefer plant-based meals. Options like grilled vegetable fajitas and stuffed bell peppers are just some of the highlights. These dishes showcase the chef’s creativity and commitment to quality, ensuring that even non-meat lovers have plenty to choose from.
Margaritas and More
No meal is complete without a good drink, and this restaurant offers a remarkable selection of margaritas. From classic lime to fruity variations, each margarita is expertly crafted, making them an ideal companion to your meal. Additionally, patrons appreciate the generous happy hour specials that allow for a more wallet-friendly experience. It’s a great opportunity to sample different flavors and pair them with the delicious food.
Complimentary Chips and Salsa
As an added bonus, the restaurant serves complimentary chips and salsa, which are always served warm. This delightful touch enhances the dining experience, providing an immediate taste of the restaurant’s commitment to authenticity and flavor. It’s typical for diners to enjoy these crunchy chips while sipping on their margaritas, making for an enjoyable start to the meal.
Pro Tip: For the quintessential experience, try combining the sizzling fajitas with a refreshing margarita, and don’t forget to indulge in the firecracker jalapeños!
Overall, the menu highlights of this restaurant reflect a thoughtful approach to food, celebrating both traditional and contemporary flavors. Whether you’re a local or just passing through, a visit here promises a delightful culinary adventure that should not be missed.
Service and Experience
The service and experience at this vibrant restaurant are key components of its appeal, creating an inviting atmosphere where diners feel at home. Many guests have noted that the staff is praised for being friendly and welcoming, contributing to a pleasant dining experience from the moment you walk in. However, it’s important to highlight that there can be some inconsistencies in order accuracy, which occasionally leads to unsatisfied customers.
Quick Servicing vs. Busy Periods
When visiting, you may find that some diners report exceptionally quick service, allowing them to enjoy their meals without unnecessary waiting. One of the prides of this establishment is its ability to cater to guests efficiently during less busy hours. On the other hand, during peak dining times, such as weekends or festive occasions, some customers have noted delays in service. This dichotomy can impact your overall experience, so consider timing your visit accordingly.
Happy Hour Specials
There’s much excitement surrounding the happy hour specials offered at the restaurant, with frequent positive remarks from guests about both the savings and the vibrant atmosphere during these hours. It’s an excellent opportunity to indulge in signature cocktails, notably the margaritas, and to socialize in a lively setting. The attentive bar staff play a significant role here, ensuring that drinks are served promptly and that guests are well taken care of.
“Make sure to check out the happy hour – the margaritas are a crowd favorite!”
Continued Improvement
While many responses lean towards the positive end of the spectrum, some feedback indicates that there is room for improvement in customer service, particularly during busy periods. It is essential for the management to address these concerns consistently, ensuring that the experience remains top-notch for everyone. Continued training and feedback mechanisms for the team may help in reducing order inaccuracies and enhancing service during peak times.
In conclusion, the service and experience at this restaurant create a blend of positivity and opportunity for growth. Diners are likely to enjoy a welcoming atmosphere and, with a bit of timing and patience, can truly savor their dining experience. Furthermore, the enthusiasm surrounding happy hour specials and the attentiveness of the bar staff add to the memorability of their visits. Whether it’s a quick lunch or a lively evening with friends, the quality of service greatly impacts the overall dining experience.
Visitor Feedback Summary
Overview of Diners’ Experiences
When it comes to dining out, customer feedback plays a crucial role in assessing any restaurant’s vibe and quality. At this popular eatery, many reviews consistently highlight the tasty food and the generous portion sizes, making it a beloved spot for those who appreciate flavorful dishes that leave them satisfied.
Positive Remarks
Among the positive feedback, diners often rave about the restaurant’s signature offerings—especially the sizzling fajitas and California burritos.
“The fajitas were cooked to perfection, and the portion was so generous, I couldn’t finish them!”
This sentiment is echoed by numerous patrons who express their delight in the flavors and freshness of the meals served.
Concerns from Customers
However, no restaurant is without its challenges. Some customers have raised concerns about order mistakes and inconsistencies in customer service, particularly during peak hours. “I enjoyed the food, but my order was incorrect, and service was slow when it was busy,” one customer noted. Such feedback indicates that while many have had excellent experiences, there is room for improvement in ensuring a consistent dining experience.
Community and Loyalty
On a brighter note, this restaurant homes in on a community atmosphere that draws in regulars. Many patrons express their appreciation for the familiar environment, stating,
“It’s nice to feel like we’re coming home whenever we stop by!”
This sense of belonging contributes significantly to the restaurant’s appeal, providing a place where diners feel valued and recognized.
Overall Impression
In summary, the feedback for this eatery illustrates a vibrant dining option with a delightful atmosphere. The tasty food and generous portions have won the hearts of many visitors, while the friendly community vibe keeps them returning. Although some areas require attention regarding service consistency, the overall experience remains positive for the majority of diners.
Summary Table of Visitor Feedback
| Feedback Aspect | Positive Comments | Areas for Improvement |
|---|---|---|
| Tasty Food | “Flavors are excellent!” | None reported |
| Portion Sizes | “Generous servings, satisfied every time.” | None reported |
| Order Accuracy | Many got their orders correct. | Occasional mistakes during busy times. |
| Community Vibe | “Familiar and welcoming to regulars.” | Improvements to service during peak minutes. |
As such, if you’re looking for a restaurant that combines great food with a friendly atmosphere, this spot is undoubtedly worth a visit!
Practical Details
When planning a visit to this vibrant restaurant, it’s crucial to have all the practical details on hand for a seamless dining experience. Below, you will find the essential information that will help you navigate your way to this fantastic eatery.
Location
The restaurant is conveniently located at 200 Broadway Mall, Hicksville, NY 11801-2709. This prime location within the bustling Broadway Mall makes it easily accessible for locals and tourists alike. Whether you’re shopping nearby or just in the mood for some delightful cuisine, this location is a perfect choice.
Contact Information
For any inquiries or to make a reservation, you can reach the restaurant at +1 516-342-7777. This direct line ensures you can get answers to your questions promptly or secure a table, especially during busy hours.
Operating Hours
It’s essential to note that the restaurant is open daily, though hours may vary. To avoid any disappointment, we recommend calling ahead and checking the current hours of operation. This can save you from rushing only to find the restaurant closed or operating on limited hours.
Directions
If you’re planning to visit, finding your way is straightforward. For detailed directions, simply follow this link to Google Maps. This will guide you easily to the restaurant, whether you’re coming from near or far.
Pro Tip: It’s a good idea to check out local traffic conditions before heading over, especially during rush hour, as traffic can sometimes delay your arrival.
Nearby Amenities
The restaurant’s location within the Broadway Mall provides excellent amenities nearby, including shops for last-minute gifts or activities to do after your meal. With ample parking available in the Broadway Mall vicinity, finding a spot won’t be a hassle, making it an inviting option for gatherings with friends and family.
In conclusion, having these practical details at your disposal will set the stage for a delightful dining experience. Whether you’re coming for a casual meal or a celebratory gathering, knowing where to go, how to contact the restaurant, and understanding their hours of operation will enhance your overall experience.
On The Border Mexican Grill & Cantina is a vibrant venue for delicious Tex-Mex cuisine in Hicksville. While some patrons note challenges with service, the overall dining experience—flavorsome dishes, lively atmosphere, and friendly staff—makes it a worthy stop. Whether you’re in the mood for a quick lunch or a fun dinner with friends, this restaurant promises an enjoyable culinary adventure. Come visit and savor the flavors of Mexico!
Frequently Asked Questions
A: Yes, On The Border offers takeout options for dining at home.
A: Yes, there are several vegetarian dishes on the menu.
A: Popular dishes include sizzling fajitas, firecracker jalapeños, and California burritos.
A: Yes, ample parking is available at Broadway Mall.
A: The restaurant is open daily, but specific hours may vary.